Payment

We accept Paypal and all major credit cards. 


Taxes & Duties

Purchased prints may be subject to tax and duties upon reaching destinations outside the EU. Please be aware of the policy in your own country, as added fees are the responsibility of the buyer.

Shipping

All packages are sent by registered post. Shipping costs are calculated on the basis of weight and destination and will be advised at the time of purchase. 

Estimated delivery times:

EU delivery time: 3—10 days

Non-EU: 5—20 days

If you are based in Dublin and you would like to collect your print(s), please contact us at info@iverna.ie

Packaging

With the exception of etchings, all of our prints are packaged in acid free tissue paper and housed in a heavy duty postal tube. 
Etchings are shipped flat between two pieces of plywood, enveloped by acid free tissue paper.

Returns

We make sure all our artworks are packaged carefully to avoid any possible damage. In the unlikely event that an artwork arrives in unsatisfactory condition, please contact us within 72 hours of receipt of the artwork. Please email info@iverna.ie detailing your issue and attach an image(s) of the damaged artwork and packaging. We will get back to you with a response within 48 hours. Please be aware that colours may vary slightly from those displayed on your own device.

You are entitled to a cooling off period of 14 days after the receipt of your artwork when purchased online. In the event that you would like to avail of this cooling off period please email info@iverna.ie within 14 days of the receipt of your artwork indicating that you would like to make such a return. You will then need to return the item in all of its original packaging within 14 days to Iverna Art Ltd., 113 Cork Street, Dublin 8, Ireland. A refund of the original cost of the item, not including any postage costs, will be processed within 72 hours of receipt of the artwork.